Frequently Asked Questions
Everything you need to know about your Bellissimo Hats experience.
How do I determine my correct hat size?
To find your perfect fit, measure the circumference of your head using a flexible tape measure positioned about one centimeter above your ears. Refer to our comprehensive Size Guide on each product page to match your measurement in centimeters to our S, M, L, or XL sizing.
What materials are Bellissimo Hats made from?
We pride ourselves on using premium materials, including 100% Australian wool felt, hand-woven Ecuadorian straw, and genuine leather bands. Each product description provides specific details regarding the origin and composition of the materials used.
How should I care for and store my hat?
We recommend storing your hat in a cool, dry place, preferably in a hat box or on a flat surface upside down to preserve the brim's shape. For cleaning, use a soft-bristled brush for felt hats and a slightly damp cloth for straw styles. Avoid heavy rain and direct heat sources.
What is your shipping policy for international orders?
Bellissimo Hats ships worldwide. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination. All hats are shipped in reinforced, crush-resistant packaging to ensure they arrive in pristine condition.
Can I return or exchange my hat if it doesn't fit?
Yes, we offer a 30-day return and exchange policy. Items must be unworn, in their original condition, and with all tags attached. Please use our online returns portal to generate a prepaid shipping label for domestic exchanges.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible customers.